【THE LOBBY LOUNGE】 Afternoon Tea Collaboration with Mikimoto: Apple-Themed Delights — November Only
NEWS
NEWS & TOPICS
Notice Regarding Temporary System Suspension and Restoration
2026.10.22
- NEWS
We would like to express our sincere gratitude for your continued patronage of THE OSAKA STATION HOTEL, Autograph Collection.
Certain services were temporarily suspended from Wednesday, October 21, until 5:00 PM on Thursday, October 22, 2026, to address system vulnerabilities and ensure system security. All affected services have now been restored and are operating for use as usual.
As of the date of this announcement, no unauthorized access to or leakage of guests’ personal information has been identified in connection with this incident.
Please see below for details of the affected service.
Certain services were temporarily suspended from Wednesday, October 21, until 5:00 PM on Thursday, October 22, 2026, to address system vulnerabilities and ensure system security. All affected services have now been restored and are operating for use as usual.
As of the date of this announcement, no unauthorized access to or leakage of guests’ personal information has been identified in connection with this incident.
Please see below for details of the affected service.
1. Official Website
The hotel's official website was temporarily unavailable due to an emergency suspension of web services in response to a PHP vulnerability.
2. FAQ, Chatbot, and Other Functions
Certain functions, including the FAQ and chatbot, were temporarily suspended to ensure system security.
For further details, please click here.
The hotel's official website was temporarily unavailable due to an emergency suspension of web services in response to a PHP vulnerability.
2. FAQ, Chatbot, and Other Functions
Certain functions, including the FAQ and chatbot, were temporarily suspended to ensure system security.
For further details, please click here.
We sincerely apologize for any inconvenience caused.
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