Dear Valued Guests,

Thank you for choosing THE OSAKA STATION HOTEL, Autograph Collection. We deeply appreciate your continued support.

We are regret to inform you that there would be some possibilities of serving dried kiwifruits which has passed the expiration date during the breakfast at the restaurant “THE-MOMENT GRILL & DINING”.

We sincerely apologize for any inconvenience and discomfort this may have caused our guests.
At this point, we have not received any report of problem in health condition from our guests, however, please feel free to contact us if you have any concern about your health condition which may be caused by this matter.

THE OSAKA STATION HOTEL takes this matter very seriously. We are committed to improving our food management systems and implementing strict measures to prevent such incidents in the future. We kindly ask for your continued trust and support.


[Product in Question]
Dried kiwifruits served with yogurt

[Provision Period and Location]
Januay 9, 2025 (Thursday) – March 9, 2025 (Sunday)
Restaurant “THE-MOMENT GRILL&DINING”

[Expiration Date of Product]
January 8, 2025 (Wednesday)

[Contact Information]
THE OSAKA STATION HOTEL, Autograph Collection
Phone: +81-6-6105-1874
Hours: 10:00 AM – 6:00 PM

Once again, we extend our deepest apologies and appreciation for your understanding.
Sincerely,